Apps Based Lead Retrieval – Why They Don’t Work
Apps Based Lead Retrieval – Why They Don’t Work
On a recent LinkedIn thread, the question was asked: “What kind of lead retrieval systems are being used at trade shows now? I am hearing about apps that are like a lead retrieval system available on iPhones, Droids, etc…Thoughts?”
The good news is that with the plethora of personal technology, the entire lead management process can now – and some say FINALLY – be flipped on its head to provide exhibitors with truly qualified leads and event producers with tremendous amounts of actionable and monetizable information. The bad news is that, with one notable exception, the lead management landscape remains much like it has for the past several decades – albeit with new shiny objects.
Here’s our thoughts . . .
There’s a reason that upwards of 80% of the leads available from a trade show are NEVER FOLLOWED UP WITH!!!
Some things to consider:
- The technology of lead retrieval has gone from a hand shake, to notes scribbled on the back of business cards, to fish bowls, to touch screens to bar code swipers, to card scanners and now phones. The problem? Unfortunately, all they give the exhibitor is a list of people that stopped by their booth. Are a list of people that got scanned at a booth truly a list of qualified leads? (READ: “Tradeshows . . . Where Good Leads Go To Die“)
- Here’s a typical lead management scenario: The attendee goes up to the booth and the exhibitor has to ‘activate’ them with a tool. How many lead opportunities are missed because the attendee doesn’t have the time, doesn’t want to bother, never made it to the booth, or, they met the exhibitor in the restaurant, in the hallway or in the bar where the lead retrieval technology isn’t working? Today’s technologies are all passive. (READ: “Are Your Event Attendees Lying To You?“)
- EVERY one of the phone based technologies simply collects who got ’scanned’. NONE of them (with one notable exception) provide you information on how interested the attendee is, by telling the exhibitor if the attendee viewed or interacted with their products or services – before, during or after the event. How valuable would it be if the exhbitor could actually ‘track, measure and report’ on who interacted with their information?
- Why is it incumbent on the exhibitor to activate the attendee after the attendee finally approaches them? What would it mean if the attendee had the power to express interest in exhibitors without the exhibitor having to do anything? (READ: “Are Unqualified Leads Balancing Your Event’s Bottom Line?“)
There are numerous other parts to this discussion and the failures of the current crop of technologies masquerading as qualified lead management tools:
- The ‘green’ element,
- The cost of giving a list of contacts to the ’spam/cold call’ sales force
- The ’scan and wait’ versus the ‘real-time activation’ of an attendee to receive information NOW
- . . . and many others are all significantly important to this discussion.
Find out how to solve the above and overcome the costs associated with buying the ’show provided’ solution by turning your smart phone – ANY smart phone – into a BeLinker, NOW (oh, btw, there’s nothing to download or install): http://www.busyevent.com/belinker
Information about t
he core BeLinker System and BeLinker On Keypad is available at: http://j.mp/BeLinkerOnKeypad
Information about the expanded BeLinker On Mobile Platform on:
- ANY smart phones (no applications to install or downloads required) and
- ANY internet connected device via cellular, wifi and hardwire is available at: http://j.mp/BeLinkerMobile
Haven’t had enough? There’s even more . . . learn how to monetize your meetings and access the BeLinker System: Visit www.BusyEvent.com
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